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Last updated: June 10, 2025
This Privacy Policy describes how Pettoy Store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pettoystore.net or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means any user of the Services, whether you are a customer, a visitor, or someone engaging with us in any way.
Please read this Privacy Policy carefully to understand how your personal data is handled.
We may update this Privacy Policy from time to time in response to operational, legal, or regulatory changes. When changes are made, we will post the revised policy on the Site and update the "Last updated" date accordingly. We encourage you to review the policy periodically.
Over the past 12 months, we have collected personal data from various sources to provide and improve our Services. This includes data you provide directly, data collected automatically, and data we receive from third parties. We use this information to fulfill orders, improve our platform, ensure security, comply with legal obligations, and communicate effectively with you.
The type of data we collect depends on how you interact with our Site:
Information You Provide Directly
This may include:
Contact details such as your name, email address, phone number, and billing/shipping address
Order details including your purchases, payment confirmation, and tracking info
Account credentials including username and password
Customer service interactions including messages or inquiries you send us
Providing this information is optional, but some features may not be accessible without it.
We collect technical data through Cookies, pixels, and similar technologies. This includes:
Device and browser information
IP address and geolocation data
Interactions with the Site, such as pages visited, time spent, and clicks
These insights help us improve user experience and troubleshoot issues effectively.
We may receive information from:
Shopify (our eCommerce platform)
Payment providers for transaction processing
Marketing and analytics partners for performance tracking
Service providers that support shipping, fulfillment, or IT security
All third-party information is handled in accordance with this Privacy Policy.
We use your data in the following ways:
To Provide Products and Services
We process your information to:
Fulfill orders
Manage your account
Send notifications about your transactions
Handle returns and exchanges
We may send you promotional emails or display relevant ads based on your interactions. If you're in the EEA, we do this based on legitimate interest under Art. 6 (1) (f) GDPR.
We may use your information to monitor, investigate, or report unauthorized access or fraud. If you believe your account is compromised, please email us immediately at support@pettoystore.net.
Your data helps us respond better to support queries and continually enhance our store experience.
Cookies are small files used to improve navigation, remember preferences, and track performance. You can control cookie preferences through your browser. However, blocking them may affect functionality.
Shopify’s cookie policy is available at: https://www.shopify.com/legal/cookies
We may disclose your data to:
Service providers (shipping, payments, analytics)
Business partners (for advertising)
Affiliates (within our company structure)
Legal authorities (if required by law)
Buyers (in case of business merger or sale)
We do not sell or infer characteristics based on your sensitive personal data.
Depending on your location, you may have rights to:
Access the data we hold about you
Correct or delete inaccurate data
Receive a portable copy of your data
Restrict processing or withdraw consent
Opt-out of data sales or targeted advertising
You can exercise these rights by contacting us at support@pettoystore.net. We may verify your identity before processing your request.
Our services are not intended for children under 16. We do not knowingly collect data from minors. If you believe your child has submitted information, please contact us.
We implement measures to protect your information, but no system is 100% secure. We retain your information as long as needed to fulfill services, comply with laws, or resolve disputes.
If you’re located outside the U.S., your information may be processed in countries with different data protection laws. Transfers are made in compliance with GDPR via Standard Contractual Clauses.
Our Site may link to other websites. We are not responsible for their privacy practices. Please review those sites’ policies independently.
If you have questions or would like to exercise your rights, please contact us:
Pettoy Store
📧 Email: support@pettoystore.net
🌐 Website: https://pettoystore.net
We are the data controller of your personal information unless stated otherwise under applicable law.
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